Tendercare only hires state-licensed Registered Nurses (RNs) and Licensed Practical Nurses (LPNs). Our skilled nursing staff is expertly trained in to assist patients with a variety of special and high-risk medical needs. Our staff receives ongoing in-service training to ensure the highest quality of care and management of specialized equipment required for infants and children with complex medical conditions.

In addition to a thorough interview process, all nurses and employees undergo a criminal background check upon employment to ensure your family’s safety and peace of mind.

Yes. The Scheduling Department will personally select a team of nurses to care for your child. During the first few weeks, this group of nurses will rotate shifts to become familiar with your child’s healthcare needs and your home environment. Our goal is to maintain consistency in your child’s care team.

However, to ensure your child always has the necessary care, there may be occasional changes in scheduling or personnel if one of our nurses is ill or unavailable. Rest assured, Tendercare’s top priority is providing consistent, quality care to every patient.

At Tendercare, we strive to make the billing and payment process as easy and stress-free as possible. Our billing specialists are available to answer questions about insurance, payment options, and financial resources. We accept a variety of payment methods, including:

• Department of Veterans Affairs (VA)
• Tri-care/Champ VA
• Workers Compensation
• Commercial Insurance
• Private Pay
• Indiana Medicaid
• Medicare
• Indiana PathWays for Aging

For more detailed information about billing and payment, please contact your RN case manager, or feel free to reach out to our billing department.

Tendercare provides 24/7 support for your peace of mind. A Tendercare nurse and a member of our management team are always on call to answer any medical questions or address concerns. You can contact us day or night to speak with someone about your child’s care.

Yes. In addition to nursing support, Tendercare offers resources for family caregivers and community connections to help you manage your child’s care. We’re here to support your family with training, guidance, and access to services that ensure your loved one receives the best care possible.

If you have additional questions or need further assistance, don’t hesitate to reach out to us directly. We’re here to provide the support and answers you need. Contact Us Today.